Finance

DWP callers 'left on hold for collective wait of 753 years'

Ahmed EzzAhmed Ezz
Jul 24, 2024 - 00:00
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DWP callers 'left on hold for collective wait of 753 years'
People phoning the Department for Work and Pensions (DWP) collectively spent more than 753 years waiting for calls to be answered in 2023/24, a report has found.

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